FAQs
Who can join MYDRDENESE.COM?
mydrdenese.com was developed exclusively for Dr. Adrienne Denese’s fans, customers, friends and anybody who is interested in the latest skincare innovations, anti aging medicine, skin protection and beauty tips.
Is membership Free?
Yes, it is free to join MYDRDENESE.COM.
How can I advertise on MYDRDENESE.COM? MYDRDENESE.COM does not offer advertising opportunities at this time.
What domains should I whitelist with my email client? Just add "@mydrdenese.com" to your list of approved "buddy" contacts to be assured that you are able to receive messages.
How do I invite large numbers of people to MYDRDENESE.COM?
Click on the Invite menu tab. There are four ways to invite people to MYDRDENESE.COM.
1. Enter Email Addresses: This simple method lets you enter the email addresses of your friends separated by commas. You can use the default message provided, modify it or replace it. Then send.
2. Import from Web Address Book: This method lets you import addresses from your AOL, Gmail, Hotmail, MSN or Yahoo email (if you have one or more of these). You need to provide login information so MYDRDENESE.COM can fetch those contacts. Once you import the addresses, you can select which ones to send invitations to.
3. Import from Address Book Application: This method lets you upload a CSV (comma separated values) file exported by your Outlook or PIM application. Follow the instructions of your email application to export your contacts to the CSV format. Then browse for the file on your hard drive and upload the file. Then you can select which people to send invitations to.
4. Personal Invitation Link: This method gives you the ability to send out your own mass emails to friends to join MYDRDENESE.COM. Simply copy this unique link text as shown and paste it into your email somewhere, perhaps in your signature line. Then send your email to as many people as you like. When they click on this link, their browser will receive a special cookie that links them to you. When they sign up, you get the referral credit.
NOTE: Sometimes people you invite may simply type “MYDRDENESE.COM” directly into their browser instead of using the link provided by your invitations. If this happens, there is no way for MYDRDENESE.COM to know that you invited them and you will not get the referral points. We apologize; there is nothing we can do about this.
I'm getting too many emails from MYDRDENESE.COM!
Don't panic. You have complete control. Go to My Settings and click on the Email tab on the left side. Now you can check or uncheck notifications you want to receive or not receive, respectively. For example, if you do not want to automatically follow discussions that you comment on, just uncheck that box.
What if I accidently block one of my connections?
Go to your Profile, click on the little “man” icon at the top left in the black bar to open your list of friends/contacts. There, click on the “blocked” tab and the person should appear there. Then you can unblock him/her.
What if I Forgot My Password?
If you forget your password, simply use the “forgot your password” link on the sign in page
I can’t remember my email address. First, click the “problems signing in” link and submit a ticket to Ning (our hosting provider) to help you recover your email or apply a new email. Ning absolutely controls account security/authentication, not MYDRDENESE.COM.
What is an avatar image? An avatar image is your profile photo/image.
How do I upload a profile picture?
1. Go to My Page
2. Click on “Change My Photo” on the left, underneath your name and location
3. On the “My Settings – Profile” page, click on the icon next to Profile Photo (it’s a small box with a picture icon in it)
4. Select “Upload an image from your computer,” then “browse” to upload a picture from your computer
NOTE: You cannot DELETE your profile (avatar) image. However, you may replace it with any image in compliance with our Terms & Conditions.
I tried to upload media (photos / videos / etc.) to MYDRDENESE.COM and it says that it needs to be approved. What do I do?
MYDRDENESE.COM does not allow members to freely upload media content. All content submitted by members to the community site will be reviewed by the administrator for appropriate content. You will be notified by e-mail when / if your content is approved. You may, however, freely upload media to your My Page.
What if I have other questions not addressed by this FAQ?
Either contact us or drop us a comment below to get our attention. We'll try to answer it ASAP.
mydrdenese.com was developed exclusively for Dr. Adrienne Denese’s fans, customers, friends and anybody who is interested in the latest skincare innovations, anti aging medicine, skin protection and beauty tips.
Is membership Free?
Yes, it is free to join MYDRDENESE.COM.
How can I advertise on MYDRDENESE.COM? MYDRDENESE.COM does not offer advertising opportunities at this time.
What domains should I whitelist with my email client? Just add "@mydrdenese.com" to your list of approved "buddy" contacts to be assured that you are able to receive messages.
How do I invite large numbers of people to MYDRDENESE.COM?
Click on the Invite menu tab. There are four ways to invite people to MYDRDENESE.COM.
1. Enter Email Addresses: This simple method lets you enter the email addresses of your friends separated by commas. You can use the default message provided, modify it or replace it. Then send.
2. Import from Web Address Book: This method lets you import addresses from your AOL, Gmail, Hotmail, MSN or Yahoo email (if you have one or more of these). You need to provide login information so MYDRDENESE.COM can fetch those contacts. Once you import the addresses, you can select which ones to send invitations to.
3. Import from Address Book Application: This method lets you upload a CSV (comma separated values) file exported by your Outlook or PIM application. Follow the instructions of your email application to export your contacts to the CSV format. Then browse for the file on your hard drive and upload the file. Then you can select which people to send invitations to.
4. Personal Invitation Link: This method gives you the ability to send out your own mass emails to friends to join MYDRDENESE.COM. Simply copy this unique link text as shown and paste it into your email somewhere, perhaps in your signature line. Then send your email to as many people as you like. When they click on this link, their browser will receive a special cookie that links them to you. When they sign up, you get the referral credit.
NOTE: Sometimes people you invite may simply type “MYDRDENESE.COM” directly into their browser instead of using the link provided by your invitations. If this happens, there is no way for MYDRDENESE.COM to know that you invited them and you will not get the referral points. We apologize; there is nothing we can do about this.
I'm getting too many emails from MYDRDENESE.COM!
Don't panic. You have complete control. Go to My Settings and click on the Email tab on the left side. Now you can check or uncheck notifications you want to receive or not receive, respectively. For example, if you do not want to automatically follow discussions that you comment on, just uncheck that box.
What if I accidently block one of my connections?
Go to your Profile, click on the little “man” icon at the top left in the black bar to open your list of friends/contacts. There, click on the “blocked” tab and the person should appear there. Then you can unblock him/her.
What if I Forgot My Password?
If you forget your password, simply use the “forgot your password” link on the sign in page
I can’t remember my email address. First, click the “problems signing in” link and submit a ticket to Ning (our hosting provider) to help you recover your email or apply a new email. Ning absolutely controls account security/authentication, not MYDRDENESE.COM.
What is an avatar image? An avatar image is your profile photo/image.
How do I upload a profile picture?
1. Go to My Page
2. Click on “Change My Photo” on the left, underneath your name and location
3. On the “My Settings – Profile” page, click on the icon next to Profile Photo (it’s a small box with a picture icon in it)
4. Select “Upload an image from your computer,” then “browse” to upload a picture from your computer
NOTE: You cannot DELETE your profile (avatar) image. However, you may replace it with any image in compliance with our Terms & Conditions.
I tried to upload media (photos / videos / etc.) to MYDRDENESE.COM and it says that it needs to be approved. What do I do?
MYDRDENESE.COM does not allow members to freely upload media content. All content submitted by members to the community site will be reviewed by the administrator for appropriate content. You will be notified by e-mail when / if your content is approved. You may, however, freely upload media to your My Page.
What if I have other questions not addressed by this FAQ?
Either contact us or drop us a comment below to get our attention. We'll try to answer it ASAP.
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